Company Profile

SJB Consulting has been providing focused consulting services to the Macau Integrated Resort market since 2005. While providing a broad range of services, at our clients’ requests, our primary focus is on: Project Management, Business Process Consulting, and Quality Assurance Management and Testing expertise to the top Gaming and Integrated Resort companies in the SAR.

IT Project Management:  Our experience is in leading client, SJBC and vendor teams in planning, executing and the management of turnkey key projects and programs in the areas of Gaming, Hospitality, Marketing, Human Resources, Information Technology and Finance. In every engagement, SJBC has been instrumental in the successful implementation of Casino Management Systems (CMS), Property Management Systems (PMS), Workforce Management Systems, Recruitment Solutions, and Contact Center Solutions.

Our extensive experience in Business Process Design, Develop and Documentation (BPD3) methodology creates best-in-class streamlined processes across the entire enterprise. BPD3 not only standardizes a department’s processes, but is leveraged to develop departmental SOPs, recruitment criteria and training curriculum.

What truly sets SJBC apart from all other consulting practices in the region is the ability to incorporate its unique PM and BPD3 experience into a structured, context-driven Quality Assurance Management and Testing approach. Our time-tested methodology not only identifies the points of technology support needed by the business process, it leverages that knowledge to develop tailored test scripts that satisfies stringent IT quality standards and ensures adherence to business practice.

To learn more about our Macau-based practice and how we can most effectively partner with your company, please contact us at your earliest convenience.